Refund & Cancellation Policy

Effective October 19, 2026. PickOneAI is operated by J W, a sole proprietor in the United States, doing business as PickOneAI.

This policy covers Featured launch slots, the only thing PickOneAI sells. A slot is a one-time purchase, not a subscription, so there's nothing recurring to cancel.

Before your slot is published

• Cancel any time before publication for a 100% refund. No questions asked.
• If we decline your submission in review, you get a 100% refund automatically.
• If we can't publish on the agreed start date and you don't want a new date, you get a 100% refund.

After your slot is published

• Slots that run in full aren't refundable. A slot buys labeled visibility for a set period. It doesn't guarantee views, clicks or sign-ups, so results aren't grounds for a refund.
• If we fail to deliver the full slot (for example, the site is down or we take your listing down early through no fault of yours), you get a pro-rated refund for the undelivered days, or extra days if you prefer.
• If we remove a listing for breaking our Terms (for example, deceptive or malicious content found after publication), no refund is due for the days already shown. We'll refund any days not yet shown.

How to request a refund

Contact us: email pickoneai@mail.grokbot.com or DM @PickOneAI on X. Include the product name and purchase date. Ask within 14 days of the purchase, or of the slot ending if your request concerns delivery. Approved refunds go back to the original payment method through Stripe and are issued within 5 business days. Your bank may take several more days to show it.

Rankings are never affected

Buying, cancelling or refunding a slot has no effect on any ranking, score or pick. See our no-paid-placement rule.